Privacy Policy

1. Introduction

Welcome to One Connect London Ltd . We are a student consultancy firm based in the United Kingdom, dedicated to providing expert education advisory and placement services to individuals seeking admission to international educational institutions.

We are committed to protecting your personal data and privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website or services.

2. Data Controller

For the purposes of UK data protection law, the data controller is:

3. Personal Data We Collect

Because we operate as a student consultancy firm, we collect and process several categories of personal data to facilitate your applications:

A. Identity & Contact Information

Full name, Date of birth, Gender, Nationality, Email address, Phone number, and Residential address.

B. Academic & Professional Information

Academic transcripts, Certificates and qualifications, Personal statements, References, and English language test results (e.g., IELTS/PTE).

C. Immigration & Travel Documents

Passport details, Visa status and history, National ID documents, and Financial information (for proof of funds).

D. Technical & Usage Data

IP address, Browser type, Device information, Website usage data, and Cookies.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide education consultancy and university placement services.
• To communicate with you regarding your application status.
• To assist with student visa applications and immigration guidance.
• To verify your eligibility for specific courses or scholarships.
• To process payments and manage your account.
• To improve our website and services based on user feedback.

5. Data Sharing & Third Parties

We may share your data with the following third parties in the course of our service delivery:

• Educational Institutions: Universities and colleges you are applying to.
• Visa Authorities: UK Visas and Immigration (UKVI) or relevant international bodies.
• Service Providers: Payment processors, IT support, and CRM providers.
• Regulatory Bodies: Where required by law or to protect our legal rights.

We do not sell your personal data to third parties for marketing purposes.

6. Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data (subject to legal retention requirements).
• Right to Object: Object to processing for direct marketing.
• Right to Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@oneconnectedu.com.

7. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Have questions?

If you have any questions about this Privacy Policy or our data practices, please reach out to our support team.